Project Overview
Carify (founded 2024, Jaipur, Rajasthan) offers expert Pre-Delivery Inspection (PDI) services for new and used four-wheel vehicles. The platform enables users to book inspections (via website, Instagram, phone), then Carify’s trained engineers visit their vehicle at the dealership or delivery location, inspect issues (paint, safety, condition), and deliver a detailed report, ensuring quality and peace of mind
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Year2024
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RoleUI/UX
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Website
Identified Problems
- Unseen Defects: New or used cars often have minor defects (e.g., scratches, dents, paint imperfections) that go unnoticed during initial inspection.
- Owner Confidence Gap: Buyers are often unsure if the vehicle is truly in perfect condition when delivered, leading to post-purchase anxiety.
- Time Pressure: Buyers may be in a rush or lack technical knowledge, causing them to skip thorough inspections or rely solely on dealer promises.
- Quality Assurance Oversight: Dealerships may miss—or intentionally ignore—small issues, assuming they won't be detected or challenged by the buyer.
Challenges & Pain Points
- Logistics: Coordinating inspection appointments at phone/website scale.
- Trustworthiness: Building confidence in inspection validity and engineer credibility.
- Standardization: Defining a consistent checklist across makes/models.
- Scalability: Recruiting & training PDI engineers in new cities (e.g., Mumbai, Delhi)
- Reporting: Delivering clear, media-rich inspection reports to users.
Product Research
Competitors
- Mostly manual, dealership-based Pre-Delivery Inspections (PDI).
- Some third-party mechanical inspection apps with limited automation.
Best-in-Class Practices
- Mobile-app guided checklist with photo uploads and timestamps.
- Transparent pricing and simple booking process.
- Certification badge or digital trust marks post-inspection.
User Reviews
- Social media reflects strong user demand for a reliable, hassle-free PDI service.
5Ws
Product Scope
Who
Prospective car purchasers, whether seeking new or pre-owned vehicles, located in metropolitan and tier-2 cities across India.
When
Prior to delivery, throughout the final acceptance phase, we ensure that all aspects are thoroughly reviewed and approved
Where
Locations such as dealership lots, delivery hubs, and the buyer's residence or designated pick-up location are essential components of our service logistics.
Why
To prevent any unexpected issues after your purchase, it is essential to thoroughly assess the safety and quality of the vehicle
What
A mobile application designed for seamless booking, comprehensive inspections, and detailed reporting services.
Empathy Mapping
Information Architecture
Style Guide
Wire Framing